Contact
Start a conversation with Chronix Health Group.
Ask about our solutions, organisational use, partnerships or product demonstrations.
Send us a message
Tell us what you are interested in and the Chronix team can follow up.
Healthcare organisations
Discuss care-coordination workflows, organisational needs and demonstrations.
Families & carers
Explore Chronix solutions and Kithra Vault for organising care information around someone important to you.
Email us
Please do not include personal health information in an email. Each address below is a shared team inbox.
General enquiries and support
Questions about our products, help using them, partnerships and demonstrations.
support@chronixhealthgroup.comPrivacy and data rights
Questions about how we handle personal data, and requests to use your data protection rights.
privacy@chronixhealthgroup.comComplaints
Tell us when something has gone wrong so we can look into it and reply.
complaints@chronixhealthgroup.comSafeguarding concerns
Concerns about someone's safety or welfare connected with the use of a Chronix product.
safeguarding@chronixhealthgroup.comMaking a complaint
Email complaints@chronixhealthgroup.com and tell us which Chronix product or service it is about, whether that is the Chronix platform, Kithra, Chronix Scribe, Care World, Sumrex or this website. We will make sure the right team looks into it and replies to you.
If your complaint is about how we have handled your personal data, you can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Chronix Health Group Ltd. Registered in England and Wales, company number 16663224. Registered office: 11-13 Upper High Street, Epsom. ICO registration number ZB962513.